Terms and Conditions

Effective Date: 23 October 2024

Welcome to Book For Me. By accessing or using our website [book-for.me] and our AI WhatsApp scheduling bot services, you agree to be bound by these Terms and Conditions. Please read them carefully.

Acceptance of Terms

By accessing, browsing, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional guidelines, rules, or policies referenced herein. Book For Me reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

Eligibility

You must be at least 18 years old to use Book For Me. By using our services, you represent that you meet this age requirement. If you are using the Service on behalf of a company or organization, you represent and warrant that you have the authority to bind such entity to these Terms.

Services Provided

Book For Me offers an AI-powered WhatsApp scheduling bot designed for businesses in the beauty and salon industry. The Service helps users schedule and manage appointments, send automated reminders, and handle customer communication through WhatsApp.

User Responsibilities

When using Book For Me, you agree to:

  • Provide accurate and complete information when signing up for our services.
  • Maintain the confidentiality of your account and login credentials.
  • Immediately notify us of any unauthorized use of your account.
  • Use the Service only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Engage in any fraudulent or illegal activities.
  • Use the Service to transmit any harmful, threatening, or unlawful content.
  • Interfere with or disrupt the operation of the Service or its security.
  • Attempt to gain unauthorized access to our systems or user data.

Payments and Billing

Subscription Fees

Book For Me offers subscription-based services. You agree to pay all applicable fees as outlined at the time of purchase. Subscription fees are billed in advance on a monthly or annual basis and are non-refundable, except as required by law.

Payment Methods

You must provide valid payment information to subscribe to our services. We may use third-party payment processors to handle transactions. By providing payment details, you authorize us to charge your account for the fees due.

Failed Payments and Service Pauses

If your payment method fails or if you miss a payment, we reserve the right to suspend or terminate your access to the Service. Notifications regarding failed payments and potential service pauses will be sent to the contact information you provide.

Cancellation and Termination

Cancellation by You

You may cancel your subscription at any time by contacting us at info@book-for.me or through your account settings. Upon cancellation, you will continue to have access to the Service until the end of the current billing cycle. No refunds will be provided for any unused portion of the subscription.

Termination by Book For Me

We reserve the right to suspend or terminate your account or access to the Service at any time, with or without cause, including if we reasonably believe you have violated these Terms or engaged in unlawful conduct. In such cases, we may delete your account and any associated data.

Intellectual Property

All content, software, and materials available on Book For Me, including but not limited to text, graphics, logos, trademarks, and the design of the Service, are the property of Book For Me or its licensors. You are granted a limited, non-exclusive, and non-transferable license to access and use the Service for its intended purposes. You may not reproduce, distribute, or create derivative works from any content on the website without prior written permission.

Privacy

Your privacy is important to us. Our Privacy Policy governs the collection and use of your personal information. By using our services, you consent to the data practices described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Book For Me, its affiliates, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

In no event shall our liability to you exceed the total amount paid by you to Book For Me for services during the twelve (12) months prior to the claim.

Disclaimer of Warranties

The Service is provided โ€œas isโ€ and โ€œas available,โ€ without any warranties of any kind, either express or implied. We make no guarantees regarding the accuracy, reliability, or availability of the Service. Your use of the Service is at your own risk.

Indemnification

You agree to indemnify, defend, and hold harmless Book For Me, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Service, your breach of these Terms, or your violation of any applicable laws.

Governing Law and Dispute Resolution

These Terms and your use of the Service shall be governed by the laws of South Africa without regard to its conflict of laws principles. Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration, in accordance with the rules of the Arbitration Association, and shall be held in South Africa, Mpumalanga.

Changes to the Service or Terms

Book For Me reserves the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice. We may also update these Terms from time to time. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions or concerns about these Terms or the Service, please contact us at:

Email Address: info@book-for.me

Address: 21 Oppikoppi Villa, Belladonna Road, Nelspruit, South Africa

Entire Agreement

These Terms, along with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and Book For Me concerning your use of the Service.